Having a difficult time getting and maintaining client relationships? I know that I have struggled with this before. It always seems difficult to work with other people with differing backgrounds and experiences. Here we will uncover a little bit of the secret sauces to build trust within a company. These are my takeaways after reading the book The Speed of Trust by Steven Covey M.R. Covey.
Howdy Ho Friends!
It has been a crazy week full of ups and downs, but I am happy to be writing you again. I have been busy busy busy, but I feel the need to share lessons I’ve learned this week that you might find helpful.
This coming week is going to be even more packed as I am taking on a few classes, so I apologize if next week doesn’t go as smoothly (like last week was lol), but my goal is to continue to provide useful content that may just help you in your life.
Also, note that I am really grateful for your feedback and to hear about what you are learning as well. Please feel free to email me about what you have been learning or exploring this week. You can email me personally at yeti@adventureyeti.com
In this one, I will talk about several great lessons that I have learned from the book I’ve read this week. So here we go:
How To Build Trust With Clients:
The Questions Behind Trust.
I have recently learned in my studies that there are two factors that we look for when wanting to trust someone. We ask ourselves, “Do they have good character”, and “Are they competent.”
Character:
Character plays an important role in trust. People need to know if they like you, and if you are an honest person. A person with values and standards is much more likely to succeed than a scum bag that will mooch off anyone who will let them. We tend to gravitate towards people who have a good character, and root for their success because we feel like they are rooting for ours. Someone who knows how to uplift those around them holds a grand secret to success.
While wondering if I have good character, here are a few questions I ask myself:
– Do I do what I say I’ll do?
– Do people trust me to keep their secrets?
– When I talk about someone behind their back do I gossip or do I uplift them?
– Do I say one thing and think another?
– Do I stand for my values?
– Am I transparent in my intentions?
I think everyone needs to work on themselves internally before they see any external rewards. There is always room for improvement when it comes to working on oneself.
Competency:
You may have great character, but not be competent. I know that my dentist has great character and for any dental need I have he is the person I go to. But I don’t trust him to do my taxes. This is because he doesn’t specialize in that field. There are people who are very friendly in their jobs, but just don’t produce any results.
The best way to show that you are competent is to focus on results. Instead of showing what we are doing, it is better to show the results of our actions. This builds trust and credibility rapidly. People love results.
There is no easy way to really start producing results, except doing the work. It takes practice, patience, and hard work to see the fruits of your labor. The more you produce the higher target clients will want you.
For more information please refer to The Speed of Trust, it has good information.
Yeti Recommendations:
Products:
Sticky Notes
It may be silly, but I have been obsessed with sticky notes this week. I have been tagging just about everything, and leaving myself and my wife notes and to-do lists throughout the house. They have come in very handy, especially when I need to jot something down quickly to come back to. You can find these things in just about any convenience store.
My Favorite Adventures this Week:
Ravens:
This week I have been studying raven noises and found out that they can make croaking sounds that they use to communicate with humans. They do this because they are mimicking the sounds of cars, construction, and the city. Ravens are super intelligent, and interesting birds to learn about. They can learn how to talk and even trade.
Flooding:
Last week we had a bad flood, which explains why I wasn’t able to send a blog out. Our home is fine, but we spent a lot of time helping our neighbors dry the apartment and remove mold and carpet. It got me thinking about how quickly our priorities can change as soon as a disaster strikes. My heart goes out to all those who struggle with natural disasters, health issues, or unexpected accidents or injuries.
Yeti Resources:
Adventure Stickers:
I placed many more AdventureYeti Stickers during my recent travels, check out where I’ve been. Can you guess where I am heading next?
Consultation:
If you are in need of marketing help, please book a free consultation at adventureyeti.com
Thank you:
Thank you for reading to the end. If you enjoyed this content, sign up for our Weekly Newsletter, The Yeti Flurry, to get our weekly posts sent directly to your email, additional marketing resources, and exclusive hints to find the AdventureYeti.
Adventure On!
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